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![]() Robert & Barbara Schmalz 310.505.5571 bob_schmalz@wlaregroup.com |
5/25/2011
Dear Robert,
My wife and I would like to thank you for the work you did to help us find and buy our first home. We are not the easiest clients to satisfy, being we are both very particular as to the type of home we wanted to purchase.
We really appreciated your kindness, knowledge, and understanding of our wishes in helping us to find the best possible residence. We had dealt with several real estate agents before meeting you, and it was obvious to us that you were one of the few who really knew his stuff. Real estate law can be complicated, and it was reassuring to find someone who not only knows the law, but also knows the ins and outs of the industry.
You were great at understanding our needs and desires, even when it was difficult for us to state verbally the type of residence we were looking to purchase. After viewing several residences, it became apparent to you what we liked in a home and you steered us in the right direction. You helped us every step of the way from showing us the best homes, explaining the industry and the laws, advising us on making an acceptable bid, getting us through the paperwork, and taking care of all the little details.
We will highly recommend you to any of our friends or acquaintances who wish to purchase a home in the future. Thank you once again for your help, and we hope to see you sometime in the future.
Sincerely,
Lawrence Serbin
Yulia Nizovtseva
2663 Centinela Ave #202
Santa Monica, CA 90405
June 17, 2009
Mr. Robert Schmalz
West Los Angeles Real Estate Group
Keller Williams of Santa Monica
Santa Monica, Ca. 90405
Dear Bob:
Thank you so much for your assistance in buying a home. I was not sure if the purchase of a
Home would be in my best interest this late in my life, but now after having moved in…it is a great
feeling.
Being a first time buyer, I would like to share some of my experiences. It is always fun to watch HGTV and see how simple it is to buy a home. And I thought, well that is not that difficult….Man was I wrong. Many of my homeowner friends told me all the weird things they encountered, but I believe my home purchase topped it all. -And in the midst of it - Bob ….by my side every step of the way…calming me down when angry, motivating when frustrated, happy hour when celebrating. He cared as I have never experienced before, ask and you shall receive.
Here is the thought process that led to the biggest purchase of my life.
There is probably no better time to buy then now. Will the market drop further? Maybe. However, by the time you decide the market could be on the way up again.
Why buy and not rent again? Rent would be close to the same amount of the mortgage without the benefits.
How did I pick Bob to be my realtor?
I interviewed a handful of real estate agents, and Bob was interested in me as a person, not just a client. Over the entire “buying process", handling my requests to see property on short notice...and I mean short notice (sometimes within a few hours), working closely with the seller's broker, mortgage broker, bank, escrow, Bob was there to assist and handle it.
Bob was reachable for me at any time and his communication was immaculate. We exchanged emails and text messages until late into the night.
Especially as a first time buyer, you need someone that you can trust, someone with integrity. It is a scary and stressful undertaking when you buy. Bob was able to make that process smooth and handled any emotional difficulties well. I doubt anyone else could have handled it any better.
Thanks Bob.
With great appreciation,
Heinz Schulmeister